Our Customer Charter - our commitment to you

We are the Association for Project Safety

We are committed to shaping and sharing best practice in construction health and safety risk management.

With 5000 members drawn from all of the construction professions, we are the premier membership organisation focused entirely on developing the discipline of construction health and safety risk management in the British Isles.

Our aim is to live up to the highest possible standards in our dealings with all our stakeholders, being our members, potential members our members’ Clients, the construction industry as a whole or government agencies.

This customer charter explains our commitment to our stakeholders and how you can get in touch with us. You can download a copy of the full leaflet at the bottom of this page.

• Our standards
  
  What standards do we aim to achieve?
   
• Contact us.
  
  Details of how to contact APS whether by phone, by fax, by e-mail, internet or visiting our offices.
   
• Our commitments to you
  
  Our principles of service.
  
  
• Making complaints or commendations
  
  How you can make a complaint or give us feedback on any area of our work.
   
• Customer charter leaflet (PDF)
   
  Download our customer charter as a PDF.